It is a known fact, no matter who you are, if you travel by Virgin rail there will be very little space. This company have designed their new Palomino to fit people on and the more they can fit on the merrier. In the older styles trains there are luggage compartments at the entrance of each car, there also happens to be a guards car so if there is no space near the seats luggage can be put here. There is only one emphasis which Virgin has here and it is to make money. Unfortunately they now have a complete monopoly if you wish to travel by train from London to Scotland the greater proportion of trains will only be Virgin, either east coast or west coast. Although there exists National Rail Conditions of Carriage which you might expect there to be a minimum standard of luggage space provided, there simply is not. These conditions indicate a passenger can take on a train a piece of hand luggage plus two items of luggage not greater in size than 60 x 70 x 90 cm however this is not the case. Pun not intended. Were just a handful of passengers to take on their two larger cases of these dimensions then the train becomes difficult to endure. There are times it becomes virtually impossible to get off the train because of the luggage blocking the aisle. I would of thought such times constituted a health and safety hazard but they don't because if they did the the health and safety inspectorate would of done something about it. Perhaps they have not received enough complaints.
So if you want something done just complain, the more complaints that flood this company, the more protests to MPs and other authorities the more likely eventually some one will think something has to be done. Maybe passengers will bus, drive and fly instead.
Tuesday, 21 July 2015
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